"Thanksgiving day my water heater decided to give up on us and started leaking. I called a few places to see if I could get anyone to respond and to my surprise I got an almost instant reply from Jennifer at Serve Rite Plumbing & Rooter, not only did I get a reply, I got a quote right away as well. The next morning Chris arrived to take out my old water heater, which was located in my basement so no easy feat, Chris was professional, courteous and very knowledgeable. He gave me a time frame it would take to remove and install the new water heater and hit the mark exactly. The quote was also right on the money, not a penny more. The work area was cleaner when he finished the job than it was before he started! Great experience with these guys and I will definitely be using them again. Nothing better than finding honest, reliable professionals like Serve Rite Plumbing & Rooter, thanks for quick response and the awesome job!!"
"If there were 6 stars available, they would deserve it. My schedule is extremely variable so making an appointment to fix plumbing is challenging for me. Jennifer (on Yelp) was responsive and accommodating in making/switching multiple appointments. She was able to have the technician come over within 2 hours of contact. He is nice, well-informed, professional and honest about his work. They charged a very fair price compared to other Yelp Quotes. I will be using them in the future for anything plumbing related. "
"Serve Rite will get your job done right! I called Jennifer and she scheduled Chris out to our house within 2 hours. Chris and Sekoyah showed up on our scheduled appointment day,and began to clean the backed up line with a hydro-jetter. 2 other companies had previously snaked the line to no avail just a week prior. After a lot of hard work, Sekoyah cleaned the line, ran a camera all the way through(as I peered behind him watching) and the line is now fully functional! NO BROKEN OR DAMAGED CAST IRON as previously told. Serve Rite will not try and up sell you to a repair you do not need! We won't be going to any other company for our plumbing repairs. We highly recommend Serve Rite!"
"Had a great customer experience with Serve Rite Plumbing. They gave a competitive estimate and stood behind their estimate. The technician was a complete professional and had a great depth of knowledge and options for my particular shower leak scenario. He showed up timely, kept me in the loop on the parts ordering for my older style shower cartridge/valve. Quality install. "
"We used Serve Rite for problems with an upstairs toilet. After having another company come in and try to double our bill, we hired Serve Rite Plumbing & Rooter, who did a fantastic job at a reasonable price. I would recommend them to my friends."
"Fast reply to request for estimate. Competitive pricing. Immediate availability. Professional service. I definitely recommend Serve Rite for your Plumbing & Rooter needs!"
The other evening I went to turn off the water to my toilet and the knob to the valve came off in my hand. Of course, a plumbing problem happens after hours. I contacted several plumbers and was given outrageous prices. I understand that there is an up-charge for after hours service but the price for the actual work was so high and not one was simply friendly with me. I decided to turn off the water to my home that evening and find someone in the morning. I sent out quote requests to several plumbers on Yelp. Jennifer from Serve Rite plumbing responded to me almost immediately. She was very friendly and courteous. Their prices were very reasonable. Being nice goes a very long way and she was excellent. That afternoon, Ryan came to my home and I could not have asked for a better plumber. Again, just like Jennifer, he was very courteous, friendly and professional. They were all to happy to help and do it with a smile. There is no doubt in my mind that I would use them again for ANY plumbing I need. I couldn't recommend them higher. Thank you!
So, I wanted to add to my review. On a completely unrelated plumbing issue, i couldn't be happier with their service. First of all, Jennifer, again was so responsive and helpful. Robert came out to my house and took care of my problem perfectly! I can't recommend them more!
What could make me happier than someone who responds quickly to an appointment request, quotes a reasonable price on the phone when it's discussed, comes when they promise to, fixes the problems, and charges me $100 less than the already fairly reasonable price they quoted?
Well, really nothing.
I have a rental property in this area and I am relieved to have found a plumber I can trust and rely upon.
Serve Rite is my new SoCal plumber for all of the reasons above. I hope I see them infrequently but it's nothing personal.
P.S. What did they fix? A broken handle in a bathroom shower, problems with the shower itself, and drainage problems in that shower/bath. Great job, Serve Rite.
Excellent job clearing our kitchen drain, thanks Robert! I had called two other companies, the first plumber took a picture of the pipes and gave an estimate to auger it, which was nowhere near their advertised price. The second plumber really worked hard on the line with an auger but the line wouldn't open, he was nice and didn't charge me anything but explained the line needed hydro-jetting and that a hole would need to be cut out from the exterior of our house to reroute pipes to create an access port. Ugh. Feeling bummed I called my besty about my plumbing drama, she suggested I call Robert. I'm glad I did! Robert came by and he too tried with an auger to no avail and suggested hydro-jetting as well, but he would access from the existing vent pipe from the rooftop. Robert and Chris came the next morning, climbed up with the equipment and got to work, then shazaam! Drain's totally cleared now, better than ever, and their work came with a one year warranty! The price was about $1000 less than the second estimate because it didn't involve punching out a hole in our house to re-pipe a new access port. Phew! Thank you, thank you! Great job!
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